Email Communication Problem – Updated

It has come to our attention that a number of parents are not receiving emails sent through our communication system.

In the first instance, we ask that you check your spam/junk folder to see if it has found its way in there.

If mail cannot be found in spam please see the following instructions to whitelist a domain in the following email providers.

Yahoo
Gmail
Outlook
iCloud
Karoo – NEW

The domain we would like you to whitelist is schools.ps-connect.cloud

Update
KCOM has provided updated instructions allowing Karoo Email users to whitelist domains, these instructions are linked above.